Refund Policy
Last Updated: February 11, 2026
7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with our service, you can request a full refund within 7 days of your initial purchase.
Subscription Refunds
For monthly and yearly subscriptions:
- Full refund available within 7 days of initial purchase
- No refunds for subscription renewals after the initial period
- You can cancel anytime to prevent future charges
- Prorated refunds are not available for partial months
How to Request a Refund
To request a refund:
- Contact our support team at support@estorebuddy.com
- Provide your account email and reason for refund
- We'll process your request within 3-5 business days
- Refunds are issued to the original payment method
Cancellation Policy
You can cancel your subscription at any time from your account settings. Upon cancellation, you'll retain access to your account until the end of your current billing period.
Exceptions
Refunds may not be available if:
- Your account has been terminated for violations
- You've exceeded our fair use policy
- More than 7 days have passed since purchase
Processing Time
Approved refunds are processed within 5-10 business days. The exact time may vary depending on your payment provider.
Contact Us
For refund requests or questions, contact: support@estorebuddy.com