Refund Policy

Last Updated: February 11, 2026

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with our service, you can request a full refund within 7 days of your initial purchase.

Subscription Refunds

For monthly and yearly subscriptions:

  • Full refund available within 7 days of initial purchase
  • No refunds for subscription renewals after the initial period
  • You can cancel anytime to prevent future charges
  • Prorated refunds are not available for partial months

How to Request a Refund

To request a refund:

  1. Contact our support team at support@estorebuddy.com
  2. Provide your account email and reason for refund
  3. We'll process your request within 3-5 business days
  4. Refunds are issued to the original payment method

Cancellation Policy

You can cancel your subscription at any time from your account settings. Upon cancellation, you'll retain access to your account until the end of your current billing period.

Exceptions

Refunds may not be available if:

  • Your account has been terminated for violations
  • You've exceeded our fair use policy
  • More than 7 days have passed since purchase

Processing Time

Approved refunds are processed within 5-10 business days. The exact time may vary depending on your payment provider.

Contact Us

For refund requests or questions, contact: support@estorebuddy.com